Frequently Asked Questions

Pictalk Studio is a tool dedicated to creating resources in Augmentative and Alternative Communication (AAC), such as visual schedules, weekly planners, life books, and much more. It allows you to easily create personalized documents from pictograms, texts, and images.

The application is intended for parents, caregivers, and professionals who support people with disabilities and use AAC. It is designed to simplify the creation of visual supports by optimizing the creation process compared to tools like Word™ or Photoshop™.

With Pictalk Studio, you can easily search for pictograms in a database of over 30,000 images, then directly integrate them into your projects. You no longer need to manually download images from different sites, saving you time and energy.

As a parent, Pictalk Studio allows you to create personalized supports to help your child better understand their routine and daily tasks. Whether creating a weekly planner or a life book, the application offers you a quick and easy way to create and share your resources.

Pictalk Studio allows you to standardize your AAC resources and share them with other professionals. You can save time by using predefined templates, sharing visual schedules or weekly planners, and collaborating with your colleagues to avoid recreating the same supports each time.

Yes, Pictalk Studio is compatible with phones, tablets, and computers, whether on iOS, Android, PC, or Mac. Your resources are synchronized with the cloud, allowing you to access your projects wherever you are.

Simply select a predefined weekly planner or visual schedule template, then add pictograms, texts, or images according to the needs of the person you support. You can then personalize and adjust the content to create a tailored resource.

Yes, Pictalk Studio allows you to share your resources with other users, such as professionals in a facility or parents. This enables easy collaboration and avoids recreating the same supports.

You can export your projects in different formats, such as PDF or PNG. Documents are available in multiple sizes (A4 portrait, A4 landscape, square), allowing you to print them or use them in digital form.

Check your spam folder. If you use a professional email, your server might block external emails. Contact your IT support or write to us for help.

No worries! Go to the login page and click on “Forgot password.” You will receive a link to reset your password.

Errors are automatically sent. If the problem persists, you can contact us by email explaining the issue and providing as many details as possible.

Make sure you are connected to the Internet and that the application is up to date. If the problem persists, try restarting the application or reinstalling it.

The application is designed to be accessible to the widest audience, but it is recommended to test the app to ensure it meets the specific needs of users with visual impairments.

Yes, Pictalk Studio can be used on different devices (tablets, computers) and allows customization that can facilitate use for people with motor impairments. However, some functions may require fine motor skills.

Yes, Pictalk Studio allows you to fully personalize your projects by adding pictograms, images, and text adapted to each person's needs. You can also use templates to save time.

The application is pay-what-you-want for families, with full access and no time limit. Everyone contributes according to their means. For professional use, we ask for membership in the Pictalk association. Your support is necessary to ensure the continuity of Pictalk and ongoing maintenance.

The pay-what-you-want model allows us to continue offering a quality application without time limits, while guaranteeing resources to maintain and improve the application. This helps us sustainably meet users' needs.

We take data security very seriously. All information is encrypted and securely stored. We do not share your data with third parties without your consent.

No, we do not share user data with third parties unless you authorize us to do so.

You can follow the steps in the account deletion tutorial available on our website, or contact us directly to request deletion of your data.